Medium sized model installation issue

Installation & Packaging
1

I am using H100, installed pixi, now able to run max, but installing of medium sized models are taking time and after sometime it shows stale state. even after two days, it is stale.
suppose used this command: max generate --model-path Qwen/QwQ-32B --prompt “do we need sumo software for webots”

It shows Starting download of model: Qwen/QwQ-32B and few list of safetensors with percentage progressbar. but almost it took entire day and then next day also it shows its downloading, but goes to stale state.

Has anyone faced this issue? Is it a problem with Qwen QwQ model.
Tried lesser size model such as Gemma, DeepSeek, these were downloaded and works well.

2

Hi @harish,

Thanks for sharing this question! Can you share any logs? Also, how fast is your internet connection when you’re attempting the installation?

3

Another suggestion: set the environment variable HF_HUB_ENABLE_HF_TRANSFER=1, which should help speed up the download

4

Thanks Caroline,
Please check the latest logs, again I tried the same download today:
model-{“timestamp”:“2025-07-23T06:03:44.502985Z”,“level”:“WARN”,“fields”:{“message”:“Reqwest(reqwest::Error { kind: Request, source: hyper_util::client::legacy::Error(Connect, Custom { kind: Other, error: Os { code: 110, kind: TimedOut, message: "Connection timed out" } }) }). Retrying…”},“filename”:“/home/conda/feedstock_root/build_artifacts/bld/rattler-build_hf-xet_1750541218/work/cas_client/src/http_client.rs”,“line_number”:242}
{“timestamp”:“2025-07-23T06:03:44.503101Z”,“level”:“WARN”,“fields”:{“message”:“Retry attempt #0. Sleeping 496.411301ms before the next attempt”},“filename”:“/home/conda/feedstock_root/build_artifacts/bld/rattler-build_hf-xet_1750541218/build_env/.cargo/registry/src/index.crates.io-1949cf8c6b5b557f/reqwest-retry-0.7.0/src/middleware.rs”,“line_number”:171}

5

Thanks Caroline,
I will try this and update.

6

Still I have same issue, bandwidth is good at 70Mbps.